Self-Exclusion & Player Controls

1. Cool-off (24 hours – 6 weeks)

A short break. Your account is locked, marketing pauses, and you cannot deposit or wager until the period ends.

2. Self-exclusion (6 months – 5 years)

A longer commitment. Your account is closed for the chosen period, your details are removed from marketing lists, and we will refuse re-registration until the period ends and you actively request re-instatement after a 24-hour cool-off.

3. Permanent exclusion

Your account is closed indefinitely with no path to re-instatement on this platform.

4. Deposit, loss, wager, and session-time limits

Set daily, weekly, or monthly caps in Account → Responsible Gaming. Reductions take effect immediately; increases require a 24-hour cooling-off period before activating.

5. Reality checks

You can enable in-session reminders every 15, 30, or 60 minutes summarising time played, total wagered, and net result.

6. National schemes

For multi-operator self-exclusion, register with the scheme covering your country: GAMSTOP (UK), Spelpaus (SE), CRUKS (NL), OASIS (DE). Upon licensing we connect to the schemes applicable to each market.

7. How to request

Use the in-app controls in Account → Responsible Gaming, or email responsible@royalerush.example from your registered address. We action requests within 24 hours and always within the period required by license conditions.

8. Support

Free, confidential help: BeGambleAware · GamCare · Gambling Therapy.